Privacy Policy

Last updated: 13 July 2026

1. Introduction

This Privacy Policy explains how SUARA TECHNOLOGY (M) SDN. BHD., operating the MyezPay website and related services, collects, uses, stores and protects personal information when users visit our website or contact us.

2. Information We Collect

• Business contact information, including name, company name, email address and phone number.
• Merchant onboarding information required to review and support service requests.
• Technical information such as IP address, browser type, device information and website usage data.
• Transaction-related information required to provide payment-related support and service records.

3. How We Use Information

• To provide, operate and improve our payment-related services.
• To respond to enquiries and provide merchant support.
• To conduct merchant onboarding, verification and compliance checks.
• To maintain security, prevent fraud and comply with legal obligations.
• To communicate service updates, operational notices and support information.

4. Disclosure of Information

We may share information with service providers, payment partners, banks, regulators, professional advisers or other relevant parties where necessary to provide services, comply with legal requirements, prevent fraud, resolve disputes or protect our rights.

5. Data Security

We use reasonable technical and organisational measures to protect personal information from unauthorised access, loss, misuse, disclosure or alteration. However, no online transmission or storage method can be guaranteed to be completely secure.

6. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this policy, comply with legal obligations, resolve disputes and enforce agreements.

7. User Rights

Subject to applicable law, users may contact us to request access, correction or deletion of their personal information.

8. Contact

For privacy-related enquiries, please contact us at support@suara.cc.