Delivery Policy

Last updated: 13 July 2026

1. Nature of Delivery

MyezPay mainly provides digital payment-related services. Delivery is generally made electronically through account activation, dashboard access, API credentials, service documentation or support communication.

2. Estimated Delivery Time

For eligible merchants, account activation or digital service access is normally provided within 1 to 3 business days after completion of required verification, documentation review and approval.

3. Delivery Method

• Account access details may be delivered by email.
• API or technical documentation may be provided through secure online channels.
• Support and onboarding instructions may be provided by email or phone.

4. Delay

Delivery or activation may be delayed if the submitted information is incomplete, verification fails, additional compliance review is required, or there are technical or regulatory constraints.

5. Contact

If you have not received the expected service access within the estimated time, please contact support@suara.cc.